Thursday, October 1, 2009

5 Stars Airlines???

Come December, we'll be flying to Eastern Europe by Qatar Airways. It will be our first flying experience with this airline. We mostly flew by Singapore Airlines (being patriotic? NO!). This time round, we are really excited as Qatar prides itself as a five star airline with five star services.

We have done some research on Qatar Airways and are quite pleased with what we have read so far... Fingers crossed!
Here are some of the comments plucked from the web...

1. "...service was excellent, food very good and cabin crew very helpful. Could be better if the seats are wider and TVs a bit bigger..."

2. "...the staff were helpful and there was about 8 stewardesses to the economy section. Each seats have their own inflight video and audio entertainment which basically means you can choose exactly what and when you want to watch or listen to. It is one of the best i have come across as it allows you to go through hundreds of albums both old and new, watch more than 25 blockbuster movies, about 20 variety shows and news from around the world etc.. the list is endless. There are also tons of games like tetris, battleship and who wants to be a millionaire etc. certain games can be played against other passengers like battleship.
The food was very nice and much nicer than normal plane food. Snack and Drinks are complimentary throughout the flight. I would not hestitate to recommend qatar to anyone as i believe they are one of the best airlines."
3. "The terminal is too small, and not too fancy, considering that Qatar (and Qatar Airways) has delivered soo massive ads worldwide. In cabin, my table was broken, it could not be stowed. The cabin crews were all ok, but there was one male FA really unfriendly. I asked him about arrival card, he said, "pls help yourself, it's over there"
4. "Slightly disappointed with service. Had to ask for headphones as they hadn't been given out after the seat-belt signs were turned off. Alcoholic drinks by request, and service was slow as a result. Found the staff professional yet soulless - smiles seemed forced and not one appeared happy to be doing their job. For a short flight, I found them adequate, but nothing to write home about."5. "Good seat and leg room. IFE good, but some minor problems. Cabin crew attentive and polite. On the transfer at Doha it was chaos with numerous passengers trying to make connecting flights. On the leg from Doha to Heathrow the seat pocket had rubbish from the previous flight. Flight attendants did sort it, but this was not what I expected. Some flights have very short transfer times in Doha, but this doesn't excuse planes not being cleaned/checked before passengers board. Food was good and drinks served regularly. I like Qatar Airways, and 3 of the 4 flights on my journey were very good. I would book again based on the seats, leg room and IFE."

P.S. Realistically speaking, as economy class travellers we are not looking for anything spectacular, just basic amenities such as adequate seat space with ample legroom, 'edible' meals and nice inflight Video and Audio Entertainment to last the 2 x 15 hours journeys from Singapore-Doha-Berlin & back (Vienna-Doha-Singapore).

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